Store Policies
Shipping Policy
- We process all orders within 2-4 business days.
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Shipping times vary based on location:
- Domestic (U.S.): 5-10 business days
- International: 10-20 business days (varies by country)
- Customers will receive a tracking number via email once the order has shipped.
- Zikrna is not responsible for delays due to customs or postal issues.
Returns & Refunds
- We accept returns or exchanges within 14 days of receiving your order.
- Items must be unused, in original condition, and in original packaging.
- To request a return, contact us at [your email address] with your order number.
- Refunds: Once we receive the item, we will process your refund within 5-7 business days.
- Non-Returnable Items: Custom stickers, used products, or sale items are non-refundable.
Damaged or Incorrect Orders
- If you receive a damaged or incorrect item, please email us at [your email] with a photo of the issue within 7 days of delivery. We will replace the item free of charge.
Privacy Policy
- We respect your privacy and will never share your personal information with third parties.
- Your payment details are processed securely, and we do not store your credit card information.
- We may collect information like your name, email, and shipping address only to fulfill orders and improve customer experience.
Contact Us
For any questions or concerns, please reach out to us at:
📧 Email: zikrnastore@gmail.com